The BMA is committed to ensuring that every member and all those in contact with the BMA receive a responsive and high-quality service and are satisfied with their interaction with us. We are always looking for ways to improve what we do. We welcome any feedback that you have, whether it is in the form of observations on what you found particularly helpful or what you feel could be improved, or a specific complaint about your experience that you would like to be investigated and actively addressed.
We take all complaints very seriously and if you are unhappy with any of our services, we will listen and where improvements need to be made it’s important we have the opportunity to put things right.
How to provide general feedback
If you have any comments, positive or negative, about any aspect of your experience with the BMA or any person or organisation acting on its behalf, please let us know at [email protected]
How to make a complaint
If you have a complaint about your experience with the BMA or a service you have received, please send it by email to the BMA corporate development directorate at [email protected]. All complaints will be managed by the BMA corporate development directorate.
For more information visit our Complaints area