Complaints and concerns

Being in a position where you need to raise a concern, or have someone make a complaint about you, can be tough. Read our guidance on best practice when whistleblowing and how to handle complaints.
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Raising concerns and whistleblowing

Raising a concern: guide for doctors

You should speak up if you think something in your workplace isn't quite right. We're on hand to provide help and reassurance so you don’t face this process alone.

Responding to concerns: a guide for doctors who manage staff

This guidance is to help managers of other healthcare professionals better manage concerns raised to them.

Raising concerns as a consultant under pressure

This guidance is for consultants in understanding you and your managers' responsibilities to your patients, colleagues, and to yourself when it becomes unsafe at work.

Complaints

Dealing with complaints made against you personally

This page offers guidance and support to doctors who have had a complaint made against them by a patient.