If you are contacting us about strike action, a ballot or referendum, or any other aspect of our pay and contract disputes, take a look at our guidance pages for resident doctors, for consultants, for GPs or for SAS doctors, which may answer your queries.
If the FAQs do not answer your query, or you need further support with an employment matter, our webform is the best way to contact us initially:
- Webform - employment advice
We will make an assessment of your query to ensure that you get the help you need. We always aim to contact you ASAP and we may do that via email or telephone. We prioritise support for the most urgent cases.
If you have any accessibility issues that mean you can’t use our webform please click here.
Advice for GP contractor/partners
If you are a GP contractor / partner and have a query on behalf of your GP practice, please visit the Employer Advisory Service (EAS) homepage to review our helpful blogs in the first instance
If the blogs do not answer your query please use the Webform below to raise your query directly with the EAS team.
Membership services
Membership queries
You can now review and update all of the following information on the MyBMA page of the website:
- Your grade and specialty
- Your places of work (employer and worksite)
- Email addresses and website password
- Phone numbers
- Address details including which is your primary address.
- Your communications preferences
- View your current membership subscription rates
- Payment details for your direct debit.
- Your equality and diversity information
- Your council voting region and voting division
If you have a question about your BMA membership, please check our membership FAQs.
If you can’t find the answer, please use our webform to share the details of your query:
- Webform - membership queries
- Email - [email protected]
If you have any accessibility issues that mean you can’t use our webform please click here.
Wellbeing support services
Confidential counselling and peer support for all doctors and medical students available 24/7.
Immigration advice for members
Email a BMA immigration adviser
Personal and commercial insurance
BMA House
Our head office is BMA House, Tavistock Square, London WC1H 9JP (map).
Accessibility
Help plan your visit to BMA House using our venue accessibility guides for visitors and BMA members.
Media and public affairs
Visit our national offices page for public affairs and media inquiries.
Visit the BMA media centre for the latest press releases from our UK media offices.
Enquiries from the public
Members of the public can get in touch with the BMA by email at [email protected].
Website technical issues
Website troubleshooting
If you find an error or experience a fault when using the BMA website, let us know.
Website access
If you are having difficulty accessing member only content, products or services, please check our website access help page.
BMJ
The BMJ is independent of the BMA and has its own complaints process.
BMA Law
Please note, BMA Law Limited is independent of the BMA and has its own complaints process.
Conditions of use
The BMA monitors inbound and outbound emails for viruses, hoaxes, profanity etc, and reserves the right to intercept, read, filter, store, delete, copy, block and examine all emails for compliance, security and audit purposes and if necessary, take proceedings against the parties involved.
Accessibility
Employment advice and support
If you have any accessibility issues that mean you can’t use our webform, you can contact us by email or call 0300 123 1233 where you will be able to leave a voice mail for one of our advisers to call you back during our opening hours of 9am to 5pm Monday to Friday.
Membership services
If you have any accessibility issues that mean you can’t use our webform, you can contact us by email or call 0300 123 1233 where you will be able to leave a voice mail for one of our advisers to call you back during our opening hours of 9am to 5pm Monday to Friday
Employment queries FAQ
How does triage work?
A regional manager will review all queries as they come in (during normal working hours). Those that could be career defining, such as formal disciplinary or capability procedures, or where a member is suffering significant detriment, will be prioritised over information-based queries.
At quieter times, a non-urgent query may still be dealt with very quickly. But when we are busier, we must assess all queries and allocate to advisers based on urgency
What do we mean by ‘urgency’?
We understand that many issues are urgent to you, especially if you have been trying to resolve something on your own for some time, but when we are particularly busy we simply cannot prioritise everything.
For example, we will allocate resource to deal with a query from a member who has been a victim of sexual misconduct at work ahead of a query asking about payment of an additional PA, even if the pay query came in earlier.
We aim to respond to all queries within a few working days, and to keep the flow of queries moving, but we do not allocate resource on the basis of the order in which they were submitted.
Why triage?
As a trade union we have finite resources to best represent the interests and protect the rights of doctors working in the UK. Triaging new queries enables us to quickly help those who need our support most, it ensures that resource is allocated fairly, and it ensures we are using our resources as efficiently as we can.
Our FAQs and other guidance may be able to answer information-based queries. If you would like to try that first, please sign in and use link at top of this page to view them.
You may also wish to speak to your local rep in the first instance, if you have not already done so.