Dealing with conflict - webinar

This webinar will explore different approaches to conflict management, enhance your skills and improve your confidence.

Audience: All doctors
Format: Webinar
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What to expect from the webinar

  • The webinar is up to one hour.
  • It is taught by a subject matter expert.
  • No preparation is needed, just bring a pen and paper if you want to make notes.
  • This webinar has already been recorded, so it isn't interactive.

 

What you will learn

  • Understand the common issues that create conflict.
  • Improve your confidence in managing situations that arise from conflict.
  • Learn how to defuse tension and create positive outcomes for all. 

 

Who is this webinar for?

  • Free for BMA members.
  • Any doctor or medical student who finds themselves in situations of conflict and wants to learn how to manage conflict.

 

Good overview of conflict and conflict minimisation and management in clinical environments.

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Organiser details

BMA learning and development