We use cookies to ensure that we give you the best experience on our website.

If you continue without changing your settings, we’ll assume you’re happy to receive all cookies from the BMA website. Find out more about cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalised web experience.

Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.

Strictly Necessary Cookies

(Req)

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.

You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Continue

These cookies are required

Performance Cookies

These cookies allow us to know which pages are the most and least popular and see how visitors move around the site. All information we collect is anonymous unless you actively provide personal information to us.

If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Preferences Cookies

These cookies allow a website to remember choices you make (such as your user name, language or the region you're in) and tailor the website to provide enhanced features and content for you.

For example, they can be used to remember certain log-in details, changes you've made to text size, font and other parts of pages that you can customise. They may also be used to provide services you've asked for such as watching a video or commenting on a blog. These cookies may be used to ensure that all our services and communications are relevant to you. The information these cookies collect cannot track your browsing activity on other websites.

Without these cookies, a website cannot remember choices you've previously made or personalise your browsing experience meaning you would have to reset these for every visit. In addition, some functionality may not be available if this category is switched off.

3rd Party Cookies

Our websites sometimes integrate with other companies’ sites. For example, we integrate with social networking sites such as Twitter and Facebook, to make it easier for you to share what you have read. These sites place their own cookies on your browser as a result of us including their icons and ‘like’ or ‘share’ buttons on our sites.

Apply & close

All for technology that reduces workload, but it is it compliant or even effective? We don't know yet.

GPC England supports novel and innovative technologies that can reduce workload, improve patient care and reduce risk.  However, a clear evidence base for online consultations has not been sought, nor a clear understanding of whether workload is being shifted to other healthcare providers, such as Out of Hours services and Accident and Emergency departments.

At the time of consultation there was no regulatory framework or governance structure for suppliers to be compliant with, which has been a grave concern of theirs. 
 
As of December 2017, a Dynamic Purchasing System (DPS) has been set up with input from members of the JGPIT committee to develop a supplier framework. Although this is a welcome initiative, it is limited to the online consultation fund. As such, suppliers are still at liberty to licence their system outside of this framework, without the need to be compliant with the regulations and governance requirements stipulated in the DPS.

Essentially, buyer beware - read our new guidance on what to look out for when choosing online consultations systems for your GP practice and then share your experiences of choosing and/or using new online consultations systems.