Complaints and concerns

Being in a position where you need to raise a concern, or have someone make a complaint about you, can be tough. Read our guidance on best practice when whistleblowing and how to handle complaints.

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Raising concerns and whistleblowing

Raising a concern: guide for doctors

You should speak up if you think something in your workplace isn't quite right. We're on hand to provide help and reassurance so you don’t face this process alone. BMA guidance

Responding to concerns: a guide for doctors who manage staff

This guidance is to help managers of other healthcare professionals better manage concerns raised to them. BMA guidance

Raising concerns as a consultant under pressure

This guidance is for consultants in understanding you and your managers' responsibilities to your patients, colleagues, and to yourself when it becomes unsafe at work. BMA guidance

Data and GDPR concerns with your employer

We cover common concerns with employers handling your data - such as reading your emails, data breaches or withholding information from you. BMA guidance

Duty of candour

BMA Cymru Wales guidance relating to the NHS Wales organisational duty of candour. BMA guidance

Legislative reforms and whistleblowing

Guidance on whistleblowing and legislative reforms BMA guidance

Service complaint guidance for armed forces doctors

Guidance for making a complaint as a serving or former serving member of the UK armed forces. BMA guidance

Complaints

Dealing with complaints made against you personally

This page offers guidance and support to doctors who have had a complaint made against them by a patient. BMA guidance
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