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Privacy policy statement

We take privacy issues seriously and we are committed to protecting your personal information. Please read the following carefully. You can access the different sections easily by clicking on the links below.

  • Different types of users

    The type of information we collect and hold about you will depend on whether or not you are a member of the BMA (past or present), a registered user of our website or simply browsing our resources or contacting us for other purposes.

    If for any reason you give us personal information on behalf of or about someone else, you should ensure that you have the right to provide us with that information, and direct that person to this Policy to inform them how we will process their data.

  • What information do we collect?

    If you: 

    • register with our website, 
    • use any of our social tools,
    • apply for BMA membership, 
    • register for BMA events or services, including subscribing to updates or bulletins, or
    • contact the BMA for any other purpose (including via social media), 

    you will be asked to submit personal information. This may include your name, surname, your BMA membership or GMC registration number, date of birth, post code and email address. For other services, we may require further personal details. We may even collect your opinions when you complete surveys, enter competitions or respond to questions from us. We gather this information to allow us to process your registrations, applications or any services you require.
    If you are a BMA member, we collect additional information about you in your membership application. We will also collect information during the course of your membership about the services you use, your preferences, responses to surveys, attendance at events and other contact you have with us (including use of any of our services). 

    Finally, we may monitor and record communications with you (such as telephone conversations and emails) for the purpose of quality assurance, training, fraud prevention and compliance.


  • Use of Social Tools (including BMA connecting doctors)

    The BMA may at its discretion make available from time to time on its website, or by way of device apps, social tools to allow users of the website or members of the BMA to communicate, including networking or posting their own content.

    All members of the BMA and registered users of the website may use these social tools when logged in to the website. 

    Your profile name will be set as default to the name that you used when joining the BMA or signing up for the BMA website. You may be able to change the name displayed or add other information to your profile, including an image, if you want to. Instructions will be provided with each tool, but these will not change your BMA contact details. 

    If you use such services, you understand that (unless otherwise specified) any content you post, including personal data, may be available to other members of the website or BMA, or may be published publicly. You agree to comply with the BMA’s Acceptable Use Policy.

    Remember your posts may be read by others: please act in a professional and courteous manner at all times. You are responsible for any content you post. If you have any concerns about something you have posted, you are able to edit or delete your User Content at your discretion. 

    Your profile is available to other users, together with any posts that you have liked or posts that you have made. Recent public posts and activity may also be displayed on the BMA website to non-members.

    Your posts can be made in public groups or closed groups. Posts in public groups are available to all users of BMA connecting doctors and recent posts are displayed to non-members on the home page. Posts in closed groups are only available to members of the closed group. 

    We are not obliged to monitor or moderate User Content to our social tools, but we may do so. We may (but are not obliged to) access, preserve, and disclose any content posted by you in order to: comply with any legal process; enforce these terms; respond to any disputes; or protect the rights, property, or personal safety of the BMA or others.

  • Sensitive personal information

    Sensitive personal information is information which relates to issues including your health, sexual orientation, race or religion. We may obtain sensitive personal information about you if you volunteer it during any of your contact with us. 

    If you are a member of the BMA, the fact of your membership is itself sensitive personal information, as trade union membership is included in the definition in the legislation. We will not share details of your membership of the BMA with third parties to use for their own purposes without your consent. 

    We have additional obligations to treat sensitive personal information with appropriate care, taking into account the nature of that information. The best way to restrict the processing of your sensitive personal data is not to give it to us unless it is necessary for the services you are obtaining from us.

    However, if you do volunteer such information or join the BMA, you consent to us processing your sensitive personal information for the purposes for which you have provided the information, or as either explicitly or impliedly communicated to you at the time you provided the information. In particular, you consent to us using our service providers in the normal course of business to process that sensitive personal data under an appropriate contract with us.

    You also consent to us confirming the existence of your membership to approved providers who you wish to obtain services from where either the services are only available to BMA members or a benefit (such as a discount) is provided by those providers to BMA members.

    If you do not consent to this use of your sensitive personal information, you must let us know when you provide us with this information, or contact us. Please note that if you do not wish to consent to such use, you may be restricted in the services you are able to obtain from the BMA.

  • How is personal information used?

    We will use your personal information for the purposes you provided us with it for and any associated purposes described at the point that information was collected. In addition, we may also use your information for the following purposes:

    • to help us identify you and the membership you hold with us, both for our own purposes and for approved providers who need to verify membership;
    • to enable you to receive the service you have requested;
    • if you are a member, to administer your membership record, inform you of campaigns, promotions and offers, provide services and fulfil our obligations to you as a BMA member (including billing);
    • to communicate with you generally;
    • to provide you with information about services or opportunities offered by the BMA or its carefully selected partners;
    • research, survey completion and profiling;
    • statistical analysis and behavioural analysis;
    • to improve the services provided by the BMA;
    • to detect, investigate and prevent activity we think may be potentially illegal, unlawful or harmful, including:
      • fraud prevention and detection (including credit scoring and credit checking where we have sought your consent);
      • to enforce our Privacy Policy, Terms and Conditions or Acceptable Use Policy;
    • to comply with our legal obligations.

    If you are a member, we also collect and process your data in accordance with the notices provided to you when you join and in the course of your membership; however, this Policy also applies to your data.

  • Who may access personal information?

    We may disclose your personal information to other members of the BMA group, or our agents and service providers – this means anyone who is providing a service to the BMA.  They will be subject to obligations of confidentiality. They may contact you on our behalf.

    You may also be aware that the BMA has put in place arrangements with affinity and other partners (including research and survey partners) who provide a range of services to BMA members. From time to time, the BMA may provide members' information to such partners to enable them to contact you or send you information in relation to products and services which may benefit you and your career.

    If you do not wish to receive such information, you may indicate this on your application or registration form or at any time by logging into the My BMA details section of the website.

    From time to time we may also need to disclose information to credit reference agents and law enforcement agencies in connection with any investigation.

    We may also disclose your personal information to third parties:

    • in the event that we sell or otherwise dispose of any business or assets, in which case we may disclose your personal data to the prospective buyer of such business or assets and their advisors;
    • if any part of the BMA or its assets are acquired by a third party, in which case personal information held by us about members may be one of the transferred assets;
    • if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our website terms of use or  acceptable use policy and or to protect our rights, property, safety, members, or others.
  • Transfers of data out of the EEA

    In certain circumstances, we may transfer your personal data to countries outside the European Economic Area. This may include circumstances where we use service providers who are based outside the EEA or who use “cloud” infrastructure which means that their servers are based all over the world. We understand our obligation to protect your personal data and consider carefully the appropriateness of these services with reference to the assurances provided by those service providers, and the legal commitments we are able to impose on them.

  • Marketing

    As set out above, we may use your personal information to contact you about other services or opportunities available from the BMA or selected third parties.

    To request that we do not process your personal data for marketing purposes, please check or un-check the relevant boxes on the forms we use to collect your data, use the unsubscribe link in any communication you receive from us or contact us at any time at [email protected] or by logging into the My BMA details section of the website. 

  • Managing your personal information

    You may be entitled, to obtain access to personal information that we process about you. If you wish to do so, you should:

    • put your request in writing;
    • include proof of your identity and address (eg a copy of your driving licence or passport, and a recent utility or credit card bill);
    • specify the personal data you want access to, including any account or reference numbers where applicable.

    We may reply requesting further information, and payment of a small fee (currently £10), if required before responding to your request.

    If you would like to correct any inaccuracies in your data, this can be done free of charge. To do this, you should:

    • put your request in writing;
    • provide us with enough information to identify you (eg membership number, username, registration details); and
    • specify the information that is incorrect and what it should be replaced with.

    If you wish to update or change any of the web registration details that we hold about you may do so by logging into the website and using the My BMA details link or by email to [email protected]. Members may update their information via the website, by email [email protected] or by telephone (0207 383 6955). 

  • Security

    On our website there are certain areas where you can transmit bank, credit card or debit card details in order to purchase a product or service. Such details are transmitted in an encrypted manner via a Secure Socket Layer (SSL). Similar details collected through other sources (for example by telephone or surface mail) are stored in accordance with relevant legislation. No financial details are passed to third parties without your explicit permission or unless we are required to do so by law. 

    All secure websites require a secure certificate to confirm their safety. There are a number of different certificate types that are all valid.

    The type of certificate the BMA website currently uses will not be supported from 1st January 2017. Some browsers are choosing to warn people early, but the site is secure. If we kept the same certificate, the website would no longer display, after 1st January 2017, but we will be replacing it before that date. You can find out more about it on the Symantec website.

    Despite our best efforts, unfortunately no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot warrant the security of any information you transmit to us from our online products or services, and you do so at your own risk. Once we receive your transmission, we make our best efforts to ensure its security on our systems. 

  • Changes to our privacy policy

    If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. 

  • Links to other websites

    Our website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

  • Our contact details

    We welcome your feedback and questions. If you wish to contact us, please send an email to [email protected] or you can write to us at BMA House, Tavistock Square, London WC1H 9JP or call us on 020 7387 4499. Our registered office is BMA House, Tavistock Square, London, WC1H 9JP.