Consultant resident on-call

Our guidance covers the implications of working resident on-call and things to consider before agreeing to it.

Location: UK
Audience: Consultants
Updated: Monday 7 September 2020
Contract and pen article illustration

As a consultant, you are not obliged to work resident on-call unless it is with your explicit agreement. We cover the implications of working resident on-call and things to consider before agreeing to it.


What is 'resident' work?

Being ‘resident’ means you are expected to be present in your place of work for the duration of your on-call period. This might be to cover emergency duties, in case you are needed in person. This differs from usual consultant on-call arrangements where you would be at home when not immediately required for patient care.

The consultant contract is clear that resident work will only be performed by mutual agreement between employer and employee.

While consultants are not obliged to work resident on-call, we know that increasing numbers of consultants are working shift patterns, part or all of which may fall during the premium time period (between 7pm and 7am).

Consultants who work long periods consecutively in premium time are likely to use up most of their weekly PAs/sessions very quickly. As such, employers should consider whether these kinds of arrangements are the most effective use of consultant time and resources.


Shift or resident working in an emergency

To avoid last minute uncertainty around the arrangements for consultants undertaking unplanned resident work, some LNCs (local negotiating committees) and employers have negotiated specific arrangements with clear policy on remuneration.

A written agreement is essential prior to undertaking resident work. This ensures that all those involved know what is expected of them and how such work will be recognised and paid. For very short-term arrangements, an email request and statement of recognition may be acceptable.

As a minimum, any activity undertaken in premium time should be recognised as such and paid accordingly.


What you should consider

Where a consultant agrees to be resident, consideration should be given to a number of factors. 

How many consultants are on-call

You would need to check if it would be appropriate for a colleague to be on-call at the same time. It should not be assumed that having one consultant covering the work is adequate to cope with the potential workload.

Relevant experience

Do you have recent experience in all aspects of the work you may be required to do. For example, it might be inappropriate for a sub-specialist in gynaecology who has not done obstetrics for a decade to deliver some obstetrics and gynaecology services.

Working hours

The impact resident on-call working may have on your daytime working. You should not be scheduled to work the day after a busy night on-call, particularly if you have been working resident on-call. If you are, you will need to take compensatory rest. 

Working time regulations

Unless you have opted out in writing, your working time should not exceed the directive limits and all consultants should be aware that all of a resident’s on-call period counts as working time in the context of the directive.

You are also entitled to 11 hours of continuous rest in any 24 hours.


Acting down and what that means

‘Acting down’ is a phrase commonly used to describe a senior doctor performing the duties of a more junior colleague.

However, a consultant who is covering the work of a junior colleague cannot forget that they are a consultant and they do not have the option of pretending they are working at a lesser level of responsibility than they do normally. Therefore, the consultant is not ‘acting down’ – they are acting appropriately in response to the unusual circumstances they are in.

It should be recognised that they are providing consultant level care and should be remunerated appropriately.

If as a consultant you are asked to provide resident cover because of persistently bad workforce planning beyond your control, tackling the root causes of those problems is the correct long-term approach.


Shift or resident working as a planned arrangement

Some consultants undertake shift work in premium time – this is particularly the case for certain specialties and services, such as paediatrics, emergency departments, intensive care and obstetrics.

BMA's view and position

The BMA’s position is that, where there is a need for a re-arrangement of responsibilities as a result of these pressures, the best way forward is to seek agreement through job planning arrangements to ensure that consultants are properly supported by both facilities and staff.

Some employers may attempt to recruit new consultants to posts which include this work in their job plans. From an employer’s perspective, this may be easier than trying to persuade or induce existing staff to take on these responsibilities.

The BMA consultant committee believes that this not a helpful way of addressing workforce requirements. They are likely to divide the consultant body and create potential tensions if those appointed become aware that their other colleagues are not required to carry out that work.

Where a consultant is considering accepting a post which includes resident on-call cover in the job plan, they should very carefully consider the nature of the long-term commitment they are making.

​Any changes made cannot be varied at a later date without mutual agreement. One option to safeguard against this may be to negotiate a time limitation and/or a review of the resident arrangements.


Resident on-call guidance for Scotland

The 2004 Scottish consultant terms and conditions of service (para 4.9.1) clearly states that consultants will not, save in exceptional circumstances, undertake resident on call. There is however no definition of ’exceptional circumstances’.

There is no contractual obligation for consultants to undertake resident on call work and no national agreement on the rate payable. Instead, the terms and conditions of service stipulate that employers will negotiate resident on call arrangements with the BMA’s Local Negotiating Committees.

LNCs will have reached a local agreement with the Board on the arrangements that will apply to consultant resident on call, including remuneration, accommodation and catering.

Ensuring safe out of hours working

There are a range of consultant working patterns across different healthcare settings in Scotland. Consultants locally are best placed to determine what constitutes safe working in their particular context.

The practicalities of providing safe consultant working patterns may mean some consultants spending an increased proportion of their time working on-site out of hours.