Being assertive in challenging situations - live webinar

Online event

Become more confident in challenging unhelpful behaviour in the workplace. This webinar will teach you practical strategies and communication skills to help prevent or redirect difficult behaviour and manage situations for better outcomes.

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Free for BMA members.

What to expect from the webinar

  • The webinar is up to one hour.
  • It is taught by a subject matter expert.
  • No preparation is needed, just bring a pen and paper if you want to make notes.
  • A certificate of attendance will be given for watching the full live webinar.
  • The webinar will be recorded and a link sent out when it has ended.

 

What you will learn

By the end of this live webinar you will:

  • recognise what assertive behaviour looks like in challenging situations
  • learn communication techniques to manage these situations confidently
  • understand how valuing yourself supports better outcomes
  • learn how to use simple frameworks to interpret and address unhelpful behaviour.

 

Who is this webinar for?

  • Free for BMA members.

 

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BMA learning and development