BMA guidance

Managing discrimination from patients and their guardians and relatives

This guidance gives background information and steps that all employers and healthcare workers should take when incidences of discrimination against a healthcare worker occur.

Location: UK
Audience: All doctors
Last reviewed: 1 March 2022
Topics: Equality, diversity and inclusion
Discrimination crossed out circle illustration

How to use this guidance

Get an overview of the steps to take if you, a colleague, or an employee have experienced discrimination from a patient in the workplace.

  • Navigational links at the base of each content card will take you to the next topic. You can also use these to return to a previous topic.
  • Go directly to a topic by clicking on a heading in the left menu (top menu for mobile devices).
  • Download the full guidance document for a detailed analysis of the issue, definitions, and legal implications.