Dealing with conflict webinar

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In this practical webinar we will actively explore your common conflict situations, and then work through in real time possible approaches to defuse them.

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Free for BMA members

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The healthcare environment is a busy place where many people from different professional backgrounds work together, often under a great deal of pressure - so it’s not surprising that conflict arises from time to time.

 

What to expect from the webinar

  • The webinar is up to one hour.
  • It is taught by a subject matter expert.
  • No preparation is needed, just bring a pen and paper if you want to make notes.

What you will learn

We will look at a range of skills that will help you steer a course that delivers positive outcomes for all – helping build your confidence in managing those tricky conflict situations.

By the end of the webinar you will be able to:

  • identify the root causes of conflict situations you commonly come across
  • evaluate the pros and cons of different approaches to conflict situations
  • apply key skills that will help you address conflict at both individual and team levels.

 

Who is this webinar for?

  • Free for BMA members.

Organiser details

BMA learning and development