Assertiveness in the workplace webinar

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Assertiveness is an essential management skill, particularly when the need arises to advocate the needs of your patients and articulate your own. This webinar outlines common situations where we need to assert ourselves and suggests challenges that we may encounter along the way.

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Free for members

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What to expect from the webinar

  • The webinar is up to one hour.
  • It is taught by a subject matter expert.
  • No preparation is needed, just bring a pen and paper if you want to make notes.

 

What you will learn

We will set out different options, to provide choice between different responses, and provide useful non-confrontational approaches to help you express needs and opinions more confidently to others.

Use this interactive webinar as real-time learning, where you will be able to:

  • define the difference between assertive, non-assertive and aggressive behaviour
  • examine your own behaviours and how your emotions impact your ability to be assertive
  • formulate different ways of structuring your responses when communicating assertively.

Organiser details

BMA learning and development