In this course, our experienced trainers will help you take control of increasingly challenging workloads.
You’ll be shown techniques that you can apply immediately. Increase your confidence and buy yourself more time to deliver the best care to your patients, and maintain a healthy work-life balance.
Decide for yourself what you would like to focus on, and choose from three subjects in our afternoon sessions. We’ll split into smaller groups so that you can learn about your chosen subject.
You will learn how to:
- communicate assertively
- negotiate and influence
- delegate effectively
- manage your time, and yourself better
What to expect on this course
- highly relevant and practical teaching
- learn in a group of no more than 30 people
- content will be tailored to the needs of those in the room
- have your questions answered by experts
- network and learn with your peers
- certificate of attendance (6 CPD hours)
|09:00 - 09:30
||Registration and refreshments
|09:30 - 12:15
Welcome and introduction to time management
This introductory session will explore your time management challenges and begin to delve into helping/hindering attitudes, to gradually shift our focus from time management to self management.
Susan Edwards, Trevor Bibic
|12:15 - 13:00
13:00 - 15:50
(including a refreshment break from 14:20-14:35)
Facilitator: Susan Edwards
We differentiate assertive behaviour from passivity, aggression, and passive aggression, and discuss where and why we find it challenging to be assertive. We work on building confidence, and setting boundaries for ourselves and others. Finally, we learn and model the language of assertiveness, constructing responses that help us deal with common challenging patient and colleague scenarios.
Planning and organisation
We look at your current methods, evaluating what is and isn’t working. After exploring barriers and enables to effective planning, we look at a range of techniques for you to set-up efficient systems that enable better management of your time.
|16:00 - 16:15
||Reflection and summary