BMA Scotland Employment Advisers deal with enquiries from GP practices on a daily basis. We are therefore pleased to offer the following full day course that covers one of the most common issues.
This course walks GPs and PMs through the thorny issues around the very difficult conversations that can arise when performance slips or when bullying and harassment allegations are made within the practice. It will include:
- Governing legislation
- ACAS and codes of practice
- Developing policies and procedures
- Handling anonymous allegations
- Difficult conversations
- Informal v Formal processes
- Conduct procedure and dismissals
This course will again provide a platform for more active practice using real-life scenarios where employees and representatives may be involved in hearing situations.