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The SGPs subcommittee closely monitors issues that affect the working lives of sessional GPs. We have noticed an increase in queries related to superannuation payments for locum GPs. The key issue is that contributions can only be made by cheque payment with accompanying forms. Your concerns are:
We have listened to your concerns and taken action. We have raised these issues with NHS Pensions and received the following assurances:
We will be monitoring the situation but if as a locum GP you have concerns over your payments or receive conflicting information to the above, then get in touch with us by email.
Update on death in service benefits for locums
We continue to have concerns about death in service benefits for locum GPs - whereby if a locum GP dies outside a period where they are contracted to work, they are not covered for death benefits in the same way as a salaried GP or GP partner with the same work pattern. Our FAQs on this are available here, but if you are worried and would like specific advice, we would like to hear from you via email.
This is great, I don't think I've ever had a NHS pension payment acknowledged.
From when have the promised these acknowledgements will go and how? Do I need to send a stamped addressed envelope (more costs to me) or will they write back to us?
Hi Paul, NHS England agreed that payments and forms will be acknowledged as soon as they are received, so this should start immediately. You should not need to send a SAE, they should write back. Please let me know if this is not happening.
Hester Dunlop. I am part of a GP locum chambers in Yorkshire and our members , and locums locally , have been having issues with delayed cashing of cheques since Capita took over the processing . I agree that sending paper cheques is archaic and we are hoping that we can move to a BACS system . I have never had a reciept for my contributions , even before the transfer to Capita , when our local MHS payment team WYCSA was handling things . Do you know if there is a nationalised aproach for the new improved payment pathway at Capita or is this locally driven ?
Really pleased that we should now hear back. Had assumed if cheque was cashed then that was evidence enough but perhaps not? Do we have to request a acknowledgment to be sent to me to confirm receipt or will this now occur for everyone regardless? Also can you advise how I can confirm that previous payments have been contributed to my pension pot please? Thanks
Hester just googled your chambers - sounds AMAZING!!! Does the BMA have any other locum chambers? I live in Devon.
Dear Hester, the process should be a national one from now on, so if you are not receiving a receipt as standard, please let me know by emailing [email protected] Please state in the email when and where you sent the cheque and then I can follow it up with PCSE/Capita directly. Thanks.
If cheques are cashed then that should be evidence enough, but sometimes cheques are not cashed, and sometimes there is considerable delay. The new process will provide you with a receipt (without needing to request one) when the cheque is received by the office, it will then be sent for processing. So you will know if the cheque has been lost in the post, or lost in the PCSE internal workings.
You can request a breakdown of previous payments from PCSE (this may carry a charge;, I believe the online TRS system should hold data for previous years and is updated annually with the previous year's data.
It's two weeks since I posted my May pension contributions and I've heard nothing. It is now 6 weeks since my April contributions were posted. May's cheque has not been cashed yet. April's cheque was cashed on the 6th of May, no receipt arrived yet, but was this before the change over? This is SBS in Derby - not anonymous, Paul Atkinson
I think April's contribution will have been too early, but May's should have made the cut! Maybe wait to see if something shows up this week, but if not, it may be worth dropping them a call.
Still no signs of any receipt for May's contributions, I've adapted my cover letter for June's cheque so it now reads:
"I understand from the BMA Sessional GP subcomittee that NHS England have agreed to PCS England acknowledging receipt of these forms and corresponding cheques as soon as they are received.
Do let me know if there are any problems with my contributions, I look forward to receiving your receipt."
Lets see if that makes any difference...
I had these frustrations too, cheque payments were transferred to a third party resulting in lengthy delays in cashing, but our payments manager (Shropshire) was always excellent at updating you. Now services have been transferred to Preston I can send them direct via BACS and am much happier, and certainly don't require monthly acknowledgements. However, I have requested a summary for tax purposes and told I must wait 10 weeks, and that they don't normally send out statements - clearly this is something that has to be improved.
Hi there, Sadly at present 10 weeks is the stated turnaround time for any requests for information from NHS Pensions. We queried previously with them the provision of summaries and were told that this is available on the TRS system, however TRS is only updated annually so you will never see a completely up to date summary, unless you make a formal request. We've heard of some locums being charged for a summary (when requested in this way) while others are not and so it seems to be inconsistent. We are hoping to discuss these issues with NHS Pensions soon.
No receipt for May and June pension contributions from Derby site despite request. Cheque has been cashed however.