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Rather than a normal blog, I am again providing below, a few notes from the follow-up meeting we had with NHSE (NHS England) and Capita (PCSE) regarding sessional issues yesterday.
I feel that in this format it may be easier for you to see the issues that were raised and how we are progressing with them.
The bank details for sending monies still remains absent from the PCSE website due to a security concern from NHSE. I am liaising with NHSE to have the details visible on the website again.
For reassurance, the bank details have not changed and you can continue using the details you have used for previous months. I have asked Capita to provide a statement on their website to reflect this.
You can find the BACS reference details on the GP locum section of the Capita website.
If you do not have the bank details, Capita has stated that you can contact them to get these details. They have advised that their response times have improved.
Since introducing the new BACS reference number, Capita reported that it is now quicker and easier to allocate monies to individuals and therefore, update their pension record.
I would recommend you use the agreed BACS reference number when submitting monies to Capita rather than sending a cheque.
On the Capita website it still states, ‘NHS England is currently seeking further clarification from the Pensions Agency with regard to the acceptance of emailed forms. We will provide an update if there is any change to the guidance provided above. In the meantime, we advise that you keep a copy of forms submitted via email.’
We raised this previously with NHSE and advised that it would be ‘unacceptable to ask members to resubmit their forms in paper for the past year or even longer.’
NHS Pensions have subsequently confirmed that they will accept scanned forms via email. We have now received the necessary reassurance from NHSE that individuals will no longer be asked for paper copies of forms submitted previously via email. This is the case for all pension forms including locum A, B, SOLO and type 2 forms.
I know I am pointing out the obvious, but I would strongly recommend you keep either a paper copy or an electronic version for your own records.
The only issue remaining with this item is that NHS Pensions is stating that the forms must be sent from a validated email address. What is a validated email address and why is it needed?
If a form has the personal details of the GP, their signature and a signature from the practice/provider, I cannot understand how much more assurance NHS Pensions require.
We have advised NHSE that NHS Pensions cannot insist on forms coming from an NHS.net account, as many locums still do not have access to these.
NHSE will now be seeking legal advice on what constitutes a validated email address and whether or not this is necessary. I will update you after the next meeting. In the meantime, what do you do? Email your forms as normal.
Please be aware that the email address to send your forms has changed. The new email address is [email protected]
These monies continue to remain ring fenced until they can be allocated to individuals. We have been advised that there is no risk that this money will be lost.
The easiest way, I believe, to identify unallocated monies would be if individuals were to receive a statement for the years ending 31 March 2016 and 2017, then members would be able to detect if any monies were missing from their pension record and Capita could begin the process of having it allocated.
NHSE has agreed it is about doing the right thing for sessional GPs.
This is a considerable and complex amount of work, however, we now have a commitment that NHSE and Capita will look at the process of providing an annual statement for the year ending 31 March 2016. We will continue to follow this up.
This is probably the biggest ongoing concern I hear from sessional GPs. I have said it before and I will say it again, it is illogical that we pay money into a pension scheme each month and do not receive any form of receipt that the correct amount has been entered for the correct month.
Capita had stated that you should be receiving an automated email to state that a case has been opened when you submit your locum A and B forms, followed by an email that your forms are being processed, with a third and final automated email once completed.
This should occur as long as there is an email address on the locum B form.
I would be grateful if you could let us know if this is not the case using the email address at the end of this blog.
Capita will shortly be providing receipts for SOLO forms.
We will continue to monitor this and follow this up at the next meeting.
Capita is looking at a process of having a live system which would demonstrate monthly contributions. This is expected to go live in April 2018 and will be prospective not retrospective.
We have requested to be involved in this piece of work at an early stage.
NHSE and NHS Pensions have agreed to an amnesty. NHS Pensions has created a new form which will allow individuals to submit it back to 2010/11, when the requirement began.
I have received the form and will be testing it over the weekend.
I have raised my concerns again on how difficult this will be for NHSE and Capita to get this right. A simple reason being many GPs still do not know if they are type 2 practitioners or not.
There is finally a recognition of the complexities.
There is an agreement that we will work on this together to get the best solution for sessional GPs who are type 2 practitioners.
There is nothing that you need to do at the moment. Once I have all the detail, I will do an update with everything you need to know.
As mentioned above, there is a specific webpage for locum GPs.
I have requested a similar page for GPs who are type 2 practitioners to include a statement regarding type 2 forms (mentioned above) and where information in the future can be collated.
I have been asking for a web page with the Capita updates which are usually only sent to practices, which you can now view here.
As you probably already know, the forms changed again in mid-May. Unfortunately, we did not receive any communication that this would be the case.
Going forward there is an agreement from NHSE and NHS Pensions that I will have an opportunity to have an input prior to any new forms being released.
I would just like to reiterate two important points from my last update regarding the updated forms.
As mentioned in my last update, the employers contribution for the NHS Pension Scheme has increased from 14.3% to 14.38% as of 1 April 2017.
The 14.38% applies to all payments received after 1 April 2017 irrespective of when the work was done. Practices have received the increase of 0.08% in their global sum. Please ensure this is correct, as where it is not Capita is sending forms back.
Capita has stated that one in 300 forms were incorrectly returned and they have subsequently resolved those issues.
Again, I would be grateful to hear if this is not the case. Please contact me at the email address at the end of this blog.
Where individuals have received monies prior to 1 April 2017 these will need to go on the old form with the 14.3%. Where monies have been received after this date these will need to go on the new forms with the 14.38%. In essence, for that month you may need to submit two sets of forms.
The latest forms (post 1 April 2017) – locum A and locum B
The old forms (pre 1 April 2017) – locum A and locum B
The GP trainees subcommittee have received several queries with regard to newly qualified GPs who were awaiting confirmation of their change in status on the NPL (National Payment List) following their achievement of CCT.
There is now a statement on the PCSE website which people can link to.
Hopefully this will avoid people losing out on work or delays to starting dates until the administrative process is completed.
Preparation is also underway to manage the NPL entry for GP registrars for the August 2017 to January 2018 cohort. As previously agreed, these will be added en bloc for the 14 regional areas.
We are still chasing NHSE on updating the performers list and providing a complete copy to individual LMCs in order to help engagement with sessional GPs. This is currently being piloted in three LMCs.
Another one to follow up at the next meeting.
That is all for now. We will continue to meet with Capita and NHSE until we can get the issues sorted. We have a date planned for next month.
If you would like to get in touch with me please email [email protected] or for specific pension queries [email protected]
I will continue to provide updates for you.
Krishan Aggarwal is the sessional GPs subcommittee deputy chair
You can follow him on Twitter @Krishanx
Read Krishan's earlier blogs on this topic: Part 1 and Part 2
Thank you - this is immensely helpful and a great relief that someone is out there sorting this on our behalf. Having failed to submit ?? how many, type 2 forms as unaware, I am taking this to mean that I should sit tight and not worry that my pension payments are being paid into the ether?! I will continue to watch this blog. Of course no communication at all from capita, PCSE to the practice or us as individuals. Whatsoever...! H Andrewes, London
Very useful, thank you. I requested a statement from PCSE which did not reflect half of my employment contributions. I have to submit Type 2 practitioner self assessment forms for the last 5 years. Any idea where I can get these? Or do I wait for the generic form to come out.
Thank you so much. It is very helpful .and knowing that we can back date our tier 2 forms is really reassuring.
Thank you for your positive comments.
Nothing to do with Type 2 forms at the moment.
I am hopefully going to involved in the process and will try my best to make the process as simple as possible.
I will keep you updated via this blog and twitter - @Krishanx
After working for Primary Care Services for 25 years PMS Manager (pensions and payments) I now work for Baldwin Accountants in Worcester following our office closing in 2015. Part of my role is assisting PM's with outstanding queries with PCSE for GP's on and offs and pension and payment queries. This is very useful information especially as we deal with the pension deadlines for Salaried and Sessional GP's and completion of the end of year forms. We have experienced numerous difficulties with Capita PCSE responding to queries as we always follow these up on the practices behalf to ensure completion. The problem is there is no one with the necessary experience to take the initial call and follow this through for you they refer to back office which we are beginning to doubt exists as nothing is getting resolved.
The question that hasn't been answered - when will the superannuation refunds be paid to the doctors and any underpayments collect for 15/16? The certificates were submitted via email by the Feb 17 deadline.
Many thanks for this. I agree that it is immensely reassuring that you are in discussions with them and making progress. I have another issue in that I had been paying at a higher tier than needed. I requested a repayment for 15/16 using the correct form as per a pcse email back in January but not been able to get any response as to what's happened. They owe me a lot of money. I need to reclaim 16/17 too and the advice was to wait until May when there would be a new form but none seen as yet.
Thank you for your comments.
The new Type 2 form for the amnesty is in the process of being designed by NHS pensions.
I have requested to have an input in to this form.
I do not have a time line for this at the moment.
With regards to refunds that are due for paying the incorrect tier, please contact the Pensions team [email protected] and we can help.
Someone who only does short term locum work does not meet the criteria to be a type 2 practitioner or are they claiming this is not the case?
That is correct, an individual who only does short term locum work does not meet the criteria to be a type 2 practitioner. There is no change to this.
Well done and thank you on behalf of all of us. You deserve a medal. How on earth do you hold on to your sanity when dealing with Capita?!
awww... thank you!
Good to know that someone is getting to grips with this and that we will receive up to date information about our pension accounts. I thought I had updated my pension 3 years ago. Only after requesting a pension statement did I realize that no payments had reached my account in the last 3years. On resubmitting forms I was told that they only needed 2out of 3years as they had found one. I have.no confidence that my pension will ever be credited correctly
Thankyou -I am probably one of many who wasn't aware till recently that as a salaried GP I needed to submit a form 2.Many thanks for trying to create clarity out of a chaotic situation.