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Following on from our last newsletter, Jill O'Regan from the BMA Member Relations team has agreed to provide us with a regular update on the good work which her team do in support of consultants.
As she indicated last time, the team are by no means complacent about the support they provide us with, and they recognise that there may be occasionally be times when their support falls short of what a member would expect. The team do try very hard to maintain member satisfaction. If members are unhappy with the support, they are or have received in relation to their dispute, then she would encourage them to email [email protected] .
Jill has told us about a long running case of over a year which her team has recently dealt with in respect of a consultant who has had ongoing issues with his job plan going back some significant time. He contacted the BMA via FPC (0300 123 123 3) and his case was escalated to an adviser based in his patch.
The adviser discussed the case with him in detail in relation to none payment of additional PAs which the member had tried repeatedly to resolve with his Clinical Director, but to no avail.
We got involved, represented the member and challenged the employer repeatedly.
The employer wouldn’t budge.
That being the case we had no option but to pursue the case at a mediation hearing and the outcome of which was agreement to pay backpay for ten years.
The member was understandably very pleased with that outcome. He thanked his adviser and sent her a generous gift… which she kindly donated to the BMA as a raffle prize for our current charity YoungMinds.
Clearly this is an unusual but not uncommon case. Ideally the annual job planning process should be something that our members can discuss with their manager and secure agreement. When this is not possible then that is where we can come in to help.
We do have general guidance on the process on our website and members should look out for the launch of the BMA’s job planning app in the summer which will help you record your activities – like a diary. We have been testing this recently and all the feedback is really positive. The expectation is that having used the app the data it provides can facilitate a more informed discussion with your manager and ideally an agreed plan-rather than one that leaves you out of pocket for 10 years.
In that vein, please do also fill in the job planning survey in this newsletter to help us inform the support we are providing to you.
Helen Fidler is deputy chair of the BMA consultants committee
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