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BritainThinks - survey of public opinion on the NHS

Ahead of the ARM the BMA asked more than a thousand members of the public for their views on the state of the NHS following the 2017 General Election.

It is clear from the results that the concerns over the future of the NHS felt by doctors are shared by the public.


The top three concerns about the NHS were:

  • A lack of funding (50 per cent)
  • The NHS will cease to be free at the point of use (41 per cent)
  • Waiting times in the NHS will increase (35 per cent)
Download the full report


  • Key findings

    • More people are dissatisfied (43 per cent) with the NHS than satisfied (33 per cent).
    • More than two thirds (69 per cent) of those surveyed believe the NHS is heading in the ‘wrong direction’
    • Almost two thirds (62 per cent) expect the NHS to get worse in the coming years, compared to only 39 per cent in 2015
    • The number of people who believe the NHS will get better has plummeted to half what it was just two years ago. Down from 26 per cent in 2015 to 13 per cent today
    • Four in five (82%) of people are worried about the future of the NHS
    • In the coming years people the challenges facing the NHS that concern the public the most are increasing waiting times (83 per cent), the number of services reducing (75 per cent) and difficulty in getting appointments (75 per cent).
    Satisfaction with NHS Graph

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