Cervical screening error was not an isolated incident
Following the announcement last month about a delay in issuing cervical screening correspondence in 2018, Primary Care Support England (PCSE) conducted a review of correspondence prior to 2018 and found that 3,591 items of correspondence were not sent in 2017. Capita has written to all affected patients and their GPs, advising the action that needs to be taken and apologising to the patients affected.
Read more in the latest GPC newsletter
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