Your wellbeing

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BMA Counselling and Doctor Advisor service

Your wellbeing

How to contact us if you need support

BMA Counselling (24-hours a day, seven days a week) and the Doctors Advisor Service call 0330 123 1245


BMA Counselling

BMA Counselling is staffed by professional telephone counsellors 24 hours a day, 7 days a week. They are all members of the British Association for Counselling and Psychotherapy and are bound by strict codes of confidentiality and ethical practice.

By seeking constructive and supportive help from the service, you may identify ways of addressing the root causes of your problem, develop strategies to reduce the impact of the consequences and rebuild your self-confidence.

As well as 24/7 access, BMA Counselling offers up to six structured telephone counselling or video counselling sessions.

Call 0330 123 1245 - 24 hours a day, 7 days a week


Doctor Advisor Service

The Doctor Advisor service runs alongside BMA Counselling giving doctors and medical students in distress or difficulty the choice of speaking in confidence to another doctor. It's confidential peer support with an emotional focus.

If you wish to use the service call 0330 123 1245 and ask to speak to a Doctor Advisor - you will be given the details of a doctor to contact. Once you have made contact with a particular Doctor Advisor you can arrange ongoing conversations at mutually convenient times, and there is no limit to how long you stay in touch for.

This is not an emergency service and if you find yourself in such a situation, please get appropriate help from either your own GP or usual medical advisor.

Doctor Advisors do not provide diagnoses or treatment, although inevitably any interaction will have a therapeutic aspect.

Call 0330 123 1245 - ask to speak to a Doctor Advisor



The BMA Counselling and Doctor Advisor services are completely confidential and are not linked to any other external or internal agencies. Any data that we record is anonymised and used to focus resources appropriately and for lobbying for improved services for doctors' health issues.

However, if a Doctor Advisor learns that patients may be in danger, he or she has a duty, as a doctor, to act to prevent harm. The Doctor Advisor will try and encourage the doctor to change whatever presents a risk to the patient. Failure on the doctor's part to give an undertaking to stop putting patients at risk will mean that the Doctor Advisor will have to take advice on how to act and this may be by contacting the GMC.

The Doctor Advisor service cannot provide an advocacy service nor represent doctors at tribunals or GMC hearings.


Doctor Advisors provide their services on a voluntary basis and are not employees or agents of the BMA. Accordingly, the BMA is not responsible for any acts or omissions by any of those Doctor Advisors or for the non-availability of a Doctor Advisor.


If you are undergoing a GMC investigation we have a dedicated service to help manage the stress.

Find out more about the Doctor support service and how it works

Watch our feature on the impact of a GMC investigation


How to contact us if you need support

BMA Counselling (24-hours a day, seven days a week) and the Doctors Adviser Service call 0330 123 1245


How to contact us if you have a general query

Doctors for Doctors Department
British Medical Association
BMA House
Tavistock Square

Telephone: 020 7383 6739
Email: [email protected]