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Doctors have a duty to raise concerns about patient safety and they also sometimes have to deal with complaints made against them. Read our advice on how to handle these situations.
This guidance provides you with the information you need on raising concerns about patient safety in your workplace.
NHS England has produced guidance on raising concerns for primary care providers following the Francis review.
Case studies and fictional stories to provide good practice benchmarks and illustrations of steps to take when raising concerns.
What do you do if a concern or complaint is made against you or the services you provide? Read our helpful advice and support.
Guidance on the requirements of the NHS complaints system for GP practices, including answers to frequently asked questions.
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