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A patient from Haughton Thornley practice describes the ways in which technology has positively impacted on her experience of their services.
Read case studies on practices that have found ways to help patients gain confidence in making decisions about their health-care choices.
View data from the Avon LMC survey which assessed the flow of unresourced work being passed from secondary care into primary care.
Read a case study from a surgery that has implemented mobile technology to help care for housebound patients.
Haughton Thornley Medical Centres in Hyde, Cheshire have done much to make the most of technology to help support the high quality patient care they seek to provide. Read about their methods.
Read a case study from a surgery that has implemented a telephone and triage service for patients who wish to discuss a routine or urgent issue.
Have you implemented a positive change in your surgery, or taken on new initiatives to manage workload? Use our case study template to tell us how.